Estee WhatsApp Business Privacy Policy

• Our operations comply with all relevant data privacy and communication laws. We emphasize the importance of informed consent, ensuring that our clients are fully aware and agree to our communication practices before engagement.

• This requirement of explicit opt-in from clients is a cornerstone of our approach to ethical communication. We ensure that consent is freely given, specific, informed, and unambiguous, aligning with the highest standards of data protection.

• We collect information essential for conducting business transactions and communication. This includes, but is not limited to, contact details, transactional data, and other relevant personal information.

• The data obtained through WhatsApp Business, including message threads, is solely utilized for purposes of client support, order processing, and service improvement. We maintain strict protocols to ensure that this data is handled responsibly.

• We implement robust security measures to safeguard data transmitted via WhatsApp Business. This encompasses end-to-end encryption and regular security audits to prevent unauthorized access.

• We train our staff rigorously on data privacy and security protocols to ensure your information is handled securely and confidentially at all times.

• Clients have complete autonomy to block communications or opt-out from our services at any point. We provide easy-to-follow instructions for these processes.

• We respect and comply with users' preferences regarding data sharing and advertisement exposures, providing options for users to control the nature and extent of their data use.

• Our services are strictly professional and do not support activities involving illegal products, restricted substances, or sensitive personal data in violation of telemedicine laws.

• We uphold a policy of non-discrimination and ensure that no offensive content is disseminated through our services.

• In certain instances, we collaborate with Meta for storing and managing communication data. This collaboration is guided by strict privacy agreements to ensure data is not misused.

• Meta, as a service provider, does not utilize message content for ad targeting or personalization without explicit user permission.

• This policy is dynamic and may be revised periodically to reflect changes in legal requirements or our business practices. We commit to communicating these updates promptly to ensure our clients are always informed.

• We conduct regular audits to assess and enhance our data processing and security measures. This is part of our commitment to maintaining compliance with evolving data protection standards.

• Access to client data within our organization is restricted and closely monitored, ensuring that only authorized personnel have access based on their role and necessity.

• In the unlikely event of a data breach, we have a structured response plan to immediately address the issue. Affected parties will be notified without delay, and all necessary steps will be taken to mitigate any potential harm.

• Our data retention policy is designed to hold client data no longer than necessary. We regularly review our data inventories to ensure that obsolete or unnecessary data is securely disposed of.

• We strictly enforce an age restriction, offering our services only to individuals who are at least 18 years old. This policy is in place to ensure compliance with legal standards and responsible business practices.

• While we strive to provide accurate and up-to-date information, we acknowledge that the information provided through our services might not always be entirely accurate. Clients are advised to use discretion and not to rely solely on the information provided for critical decision-making.

For any inquiries, clarifications, or concerns about our Privacy Policy, please reach out to us at www.estee-group.com. We are committed to addressing your concerns promptly and effectively.